Here at the Greenville Office, we value relationships and exceptional service. You won't find leaderboards or posted rankings in the hallways. You will find a mix of teams and individual agents operating their businesses in a comfortable collaborative work environment. If you are looking for a place to start your new venture or take your existing business to the next level with top-notch support in a prime location, you may want to set up a time to check us out.

My coaching and advice is centered around the individual agent, not the new norm of this "new get rich quick lead generation system" is the secret to success. The foundation of my mindset centers around relationships. Relationships are the key to our success in both our personal life and business life. The more we create and nurture them, the happier we will be. That philosophy has never changed and never will. In order to value and grow your relationships there are things you must be mindful of and there are many ways to cover them. In addition to relationships, your strengths create other opportunities. Covering the basics and creating a strong foundation allows you to grow your business and create more opportunities in the future.

Another key component to an agent's business is their service. Great service brings all the referrals to the yard. There is nothing like giving someone a great referral. People love it. So why not make it easy for them? If you create an exceptional experience for your clients, they will never forget it. A lot goes into delivering that exceptional experience. Putting a service model in place and making improvements over time goes a long way and gives you more time to find the next lucky client that will experience your exceptional service. Remember, people tell other people about great service and they scream out loud when they experience poor service. It's a fine line.

This industry is so centered around client service now. Buyers and sellers have access to information. They need that information mixed with market knowledge, logistics and advice to make sound decisions. The agent needs to bring those other ingredients.